We are looking for entrepreneurial community leaders with experience managing customers, selling and or developing social projects in various Cape Town townships including Langa, Imizamo Yethu, Hangberg, Gugulethu, Khayelitsha, Joe Slovo and Dunoon.
Do you love great teams? Do you love your community? Do you hold yourself accountable for your mistakes and learn from them? If you also love the internet and are looking for a personal and financially rewarding challenge… then we want to talk to you.
TooMuchWifi delivers affordable premium internet to Township communities in South Africa. Our mission is to do this quickly, profitably and sustainably.
We’re not a traditional “low-cost internet provider” - this isn’t about internet handouts, limited bandwidth, bad user experiences or walled gardens. We bring our customers the internet, delivered fast: just the way you’d want it delivered to you, with world class customer service and a deep sense of accountability.
TooMuchWifi was founded by people passionate about technology and social justice with a global track record of delivering services and technologies to new markets and a shared mission for bridging the digital divide across the world.
We are currently looking for ambitious community leaders to help us develop our network in their communities.
Much more than a simple “Sales or Marketing Representative” you are the company’s Ambassador and our local partner for ensuring customers are happy with TooMuchWifi’s service. You will help set the tone for how TooMuchWifi is perceived and delivered in your community. You are going to be responsible for developing relationships and learning from our customers so that we provide them the solutions that they want.
This role *especially* must demonstrate the company’s core value of accountability - we deliver premium internet, and if we fail we need to fix whatever is broken, quickly. You will listen to customers and help the entire team understand what exactly is wrong and then implement an action plan to make our customers happy.
We want to talk to people with experience managing expectations and delivering customer solutions. Sometimes this will mean going above and beyond what you ever thought was expected of you, and you will have the backing of the company’s executives to assure you can deliver the best service possible.
We want to see that! Examples of previous industry experience: food and beverage, hospitality and hotel, automotive rental, premium car service centers.
Key Trait: Truly excellent interpersonal communication skills; your poise and positive demeanor set the tone for the relationship with customers, we want to see that! Examples of previous industry experience: food and beverage, hospitality and hotel, automotive rental, premium car service centers.
These are only the *explicit* responsibilities: To succeed you’ll be flexible, humble, hungry and excited to promote the success of TooMuchWifi by taking initiative and executing at a world class level.
© TooMuchWifi 2020