CONNECTINGIKASITO THE WORLD
Our mission is to bridge the connectivity gap and bring affordable internet to aspirational communities across Africa.
In the community, from the community, for the community
At TooMuchWifi, we love our communities and we're here to make a difference! We’re all about hiring, training, and upskilling amazing folks from iKasi. Plus, we give back 30% of our revenue to the communities we serve and donate 10% of our revenue as data. It’s our way of spreading the love and keeping everyone connected!
Excellent Customer Service
No contracts or fine print
No background checks
Uncapped, unlimited & unthrottling
Get the Wifi that works for you
Choose the perfect wifi product that fits your needs and enjoy seamless, high-speed internet with TooMuchWifi. Stay connected effortlessly!
Check if we cover your area!
Type in your address and check if TooMuchWifi is in your area, if we are we will hook you up with uncapped, unlimited and unthrottled Air Fibre.
Our Mission
Bridging the connectivity gap while bringing affordable internet to aspirational communities across Africa.
400+
Employees
600k+
Happy Customers
75+
Communities
What are customers saying about us?
Michael Van Der Poll
5
“Needed info on the new UPS rollout - friendly tech Jane called and answered all my questions , as always it was fast professional service . I have been with a few ISP's over the years and this is by far the best! Highly recommend this service.”
Kuselwa September
5
“Too much wifi is accessible even in disadvantaged communities, and the prices are affordable. The people who work for them know how to consider and respond to the problems that people face. The people who work there seem to receive special training”
Khanya Dlongodlongo
5
“Highly recommend it, I've had the best experience so far. I've been using it for almost a year now. I had a slight problem with the network today, only lasted for an hour, called and they fixed it immediately. got help from one of the best workers there”
Ryan Rhoode
5
“Been with toomuchwifi for a couple of years now, and I'm extremely happy with their customer service. Friendly consultants always willing to go the extra mile. My very first encounter was with a consultant, don't remember her name but she was so helpful ”
Rashieda Hamza
5
“I would like to commend Grant Barros of TooMuchWifi.. whenever I have a problem he is ready to assist with patience and kindness.. even if I message at 7am in the morning or 8pm at night. He makes every effort to assist and if I had a negative experience ”
Henriette Abrahams
5
“I have been a loyal and mighty happy customer for the past two years and am recommending their service to all my friends and community members. Their support service is on point and their variety of data options serve anyone young and old pockets any time”
Kirk shaun Hanslo
5
“TooMuchWifi is the best . They are cheap and has connected many poorer people to the internet world. Their staff are professional and courteous when handling customers. Well done you are champions, i hope you go from strength to strength. Well done. ”
Ntaiks Mwelase
5
“I love the service I got from Too Much Wi-Fi, I recommend Too Much Wi-Fi give them a chance. I have even referred my friends and family”
Asanda Parker
5
“Strong connection, reliable best decision I've ever taken coz now my troubles with network connection are over. Oh and the tech guys very nice cool guys they know what they doing. ”
Need more help? Dive into our FAQs
Getting Started
Where can I use TooMuchWifi?
TooMuchWifi is available in over 50 communities! Check if we cover your area by visiting our coverage map. If your area isn't listed, you can submit an installation request, and we'll notify you when we expand to your location.
How can I use TooMuchWifi?
You can enjoy TooMuchWifi at home, your business, or at one of our Hotspots. To request an installation at your home or business, simply fill out the request form. For Hotspot access, you can purchase a data voucher.
Which uncapped line is best for me?
- 5Mbps: Ideal for connecting 2 devices and streaming on 1 device.
- 10Mbps: Perfect for streaming in HD on up to 2 devices and connecting up to 4 devices.
- 20Mbps: Best for those who want to stream in 4K, connect more devices, or enjoy a better gaming experience. This is also the fastest option for downloading large files.
Remember, connecting too many devices at once may slow down your speed.
What happens after I submit an installation request?
Once you submit the request, a customer service champion will contact you to confirm coverage in your area and answer any questions. If coverage is available, we’ll ask for payment and schedule your installation.
How long does installation take?
After payment is confirmed, installation takes 7-10 working days.
How many devices can I connect to the same account?
- 5Mbps: Up to 2 devices
- 10Mbps: Up to 4 devices
- 20Mbps: Up to 5 devices
I forgot my password. What should I do?
No worries! You can easily reset your password here. Just enter your phone number, and we'll send reset instructions via WhatsApp.
Do you offer both Wifi installation and Hotspot access?
Yes, we offer prepaid data vouchers for Hotspot access. You can choose from Time-Based or Usage-Based packages, starting at just R5. Check out our vouchers for details.
How can I get TooMuchWifi at my home or business?
Submit a request for installation here. We'll call you within 48 hours to confirm coverage and help you choose the best plan. After payment is made, we’ll install and get you connected.
Are your uncapped lines really unlimited?
Yes! Our uncapped plans provide unlimited data without any speed reduction or limits throughout the month. You can use the internet as much as you like. However, be mindful of how many devices are connected at once, as that can affect your speed.
What does "No FUP" mean?
It means there’s no Fair Usage Policy! With TooMuchWifi, you can use unlimited data without worrying about any slowdowns or restrictions. Just remember, if you're maxing out your 5Mbps, 10Mbps, or 20Mbps line by connecting too many devices, your speed might slow down.
Our Hotspot
What is a TooMuchWifi Hotspot?
A TooMuchWifi Hotspot is a shared public internet access point. You can connect by purchasing a prepaid voucher starting at just R5 a day. Get your voucher here.
Are the vouchers uncapped or unlimited?
Our Hotspot Unlimited Packages give you unlimited data for the duration you choose, such as 7 days. However, because Hotspots are shared, we enforce a Fair Usage Policy to ensure everyone gets a fair share of bandwidth. For a dedicated connection with no data limits, consider our uncapped lines for your home.
Where can I buy vouchers?
You can buy vouchers online here or from resellers like Spaza shops in your community. Want a reseller nearby? Ask your local shop to reach out to us!
Why is my data going so quickly?
This can happen if your devices are downloading updates in the background, especially if they haven’t been connected to WiFi for a while. You can track your Hotspot data usage here. If you need further help, our customer service team is happy to assist.
Which Hotspot voucher should I choose?
- Daily Voucher: R5 for 24 hours.
- Weekly Voucher: R30 for 7 days (save R5).
- Monthly Voucher: R120 for 30 days (save even more!).
For the best experience, consider getting uncapped home WiFi.
The Hotspot isn’t working. What should I do?
Try moving closer to the Hotspot to improve the connection. If you continue to experience issues, log a ticket with our support team here.
I want to sell vouchers. How can I do that?
You can start selling vouchers by using your TooMuchWifi Wallet. Set it up here or contact us for assistance. Shop owners can also use Kazang or Flash terminals to sell vouchers.
Troubleshooting
My WiFi isn't connecting. What should I do?
Ensure your router's lights are on. Unplug your equipment for 10 minutes to allow it to reboot.
My speeds are slow. How do I test them?
Disconnect all devices except one, and run a speed test on speedtest.net. Send us a screenshot of the results, and we’ll assist you further.
Billing
What happens after I upload proof of payment?
After verifying your payment, our accounts department will capture it, and you’ll be able to connect.
Why am I still offline after paying?
If you didn’t make an immediate payment or used a non-FNB account, payments can take 48-72 hours to reflect, even with proof of payment.
How does pro-rata billing work?
Pro-rata charges are calculated from the date your service starts. These charges are included in your monthly invoice.
Is there a cancellation fee?
No cancellation fee! However, we will remove our equipment from your premises if you cancel.
How do I sign up for debit order payments?
We’ll send you a debit order form to complete. Once you return it, our Customer Accounts Department will set it up.
What is your refund process?
Once we collect our equipment, refunds take 3-5 business days to process.
What is my payment reference number?
Your reference number is your Node number.
Upgrades
How do I downgrade or upgrade my package?
To Downgrade: Pay for the new package you want, send us proof of payment (POP), and include a brief note about the change.
To Upgrade: Follow the same steps—just pay for the upgraded package.
General
I lost my number. How can I update my account?
Register your new number here, and request an account update to link it to your previous number.
Do I own the CPE equipment?
No, the CPE equipment belongs to TooMuchWifi.
Partner with us
Curious about what we do and who we are? Let's connect! We'd love to hear from you and explore how we can partner to connect iKasi to the world and create a lasting impact together.
