Chief Operating Officer
TooMuchWifi - Cape Town, South Africa (Minimum Relocation to Cape Town of 6 months)
Who we are
We bring our customers the internet with a deep sense of accountability.
TooMuchWifi delivers fast, affordable internet to Township Communities in South Africa through empowered local community-based teams. Our mission is to do this quickly, profitably and sustainably, while supporting the communities we serve through dedicated social projects and meaningful community engagement.
TooMuchWifi was founded by people passionate about technology and social justice with a global track record of delivering services and technologies to emerging markets. Our team has a shared mission for bridging social and digital divides through the power of the internet.
Our Values + Principles
Our core company value is Accountability. We welcome you to help hold us accountable to our core principles of Kindness, Hard Work, Timeliness and Integrity.
Learn more about these commitments here: https://bit.ly/TMWFCommitments
The intent of this role is to be the most visible leader for our staff and managers, and to provide our customers and partners the confidence they seek in our business.
Our staff is primarily made up of young people in their first professional experience - this means that our leaders are particularly important because they shape not only how our business is portrayed to the public, but how our young people develop the skills they need for the workplace and life beyond.
Please review our open letter about Intentional Leadership: https://bit.ly/TMWFLeadership
If you choose to apply, we recommend you incorporate some of these concepts so we can discuss them together when we meet.
We are always looking for people who:
About the Role
This is a classic COO role: You will be expected to collaborate with the ExCo and the Board to set strategy and then execute the organisation's vision, operational strategy, and hiring needs by coordinating functional leaders to ensure operational excellence, which allows the CEO to explore and develop strategic growth opportunities.
You will be expected to translate strategy into actionable goals for performance while implementing organisation-wide goal setting, managing performance, and leading operational planning efforts. In doing so you’ll lead the company’s core operations and employee productivity - bringing customers excellent internet service by responding to their needs and developing excellent staff members.
You will continue to build on a highly inclusive culture that pushes team members to thrive and meet organisational objectives. You’ll have the attention to detail needed to adhere to company, legal, and hyper local business requirements, ensuring compliance by taking action when necessary.
Your Core Responsibilities:
Maximise Business Outcomes by:
Directly Led Business Functions
As a member of the ExCo, you will influence and support:
Marketing + Communications
Your Objectives + KPIs
Developing a world-class Human Capital development program.
Maintain Core Values through Rapid Change
Requirements, Qualifications and Experience
Desired Qualifications and Experience
Telecommunications experience will provide strong context, but is not deemed necessary for success in this role.
If you consider yourself to be a high-performing executive with a strong interest in socially driven business models, have a desire to help others, are curious about technology, and have a passion to make the customer experience a bit more human; we look forward to hearing from you.
If after reading all of this you still think this ‘fits’ then please apply here.Apply
© TooMuchWifi 2021