We are looking for entrepreneurial community leaders with experience managing customers, selling and or developing social projects in various Cape Town townships including Langa, Imizamo Yethu, Hangberg, Gugulethu, Khayelitsha, Joe Slovo and Dunoon.
If you love your community and the internet and are looking for a personal and financially rewarding challenge... then we want to talk to you.
TooMuchWifi delivers premium internet affordably to low income populations in developing economies; our initial market focus is the urban informal settlements surrounding Cape Town and Johannesburg.
We’re not a traditional “low-cost internet provider” - this isn’t about internet handouts, limited bandwidth, bad user experiences or walled gardens. It’s the internet, delivered fast: just the way you’d want it delivered to you with world class customer service and a deep sense of accountability.
TooMuchWifi was founded by people passionate about technology and social justice with a global track record of delivering services and technologies to new markets and a shared mission for bridging the digital divide across the world. We are currently looking for community leaders that will help us develop our network in their communities.
Personality, initiative, passion and humility will make up for gaps in specific experience: you are *not* expected to arrive with all the right answers, you *will* be expected to leverage past experience, research and iterate on best practices and implement tailored solutions.
Key Trait: Truly excellent interpersonal communication skills; your poise and positive demeanor set the tone for the relationship with customers, we want to see that! Examples of previous industry experience: food and beverage, hospitality and hotel, automotive rental, premium car service centers.
Our Mission is to quickly and responsibly build a profitable internet access network to the under connected urban population of South Africa.
This role operates on the front line: developing relationships and learning from our customers so that we provide them the solutions that they want. All our team members are responsible for this, but this role in especially must demonstrate the company’s core value of accountability, by absorbing customer frustrations and implementing an action plan for their happiness. This person must stay engaged with our customers managing expectations and delivering solutions until we’ve solved our customer’s issues (so long as it is a valid concern we can help them with!). Sometimes that will mean going above and beyond what you ever thought was expected of you! You will have the backing of the company’s executives in order to assure you deliver the best service possible!
These are only the *explicit* responsibilities: To succeed you’ll be flexible, humble, hungry and excited to promote the success of TooMuchWifi by taking initiative and executing at a world class level.
© TooMuchWifi 2018